What our Customers say...

Water Damage Testimonials

I had a bad water leak from my HVAC system in my basement. They talked me through the issue on the phone to stop the leak and then came out first thing in the morning. They came the next 5 days in a row to make sure every part of my basement was clean from the floors, the steps, and book shelves. They didn't rush the job just to move on to the next, they made sure it was done right. Not only did they fix that issue, but as they looked through everything, they noticed potential issues with my pipes that could potentially cause more issues. They let me know about them so I could get them taken care of before something worse happened. Absolutely recommend SERVPRO Mt Ephraim Bellmawr is you have any type of emergency and need the piece of mind it will get fixed.

Job Number: 2117372



What is the primary reason for the score you gave?

Keith and entire SERVPRO Mount Ephraim/Bellmawr team were outstanding. From the moment he entered my home I felt like I had a caring big brother to help me through this very stressful process.



How likely is it that you would recommend SERVPRO© to a friend or colleague?

10=Extremely likely

I didn't know what to do when my basement flooded so I did a quick google search for flooded basements and the first google result was SERVPRO so I looked at their reviews and saw they did great work and called. Next thing you know SERVPRO showed up on time plus they were very professional. They did an excellent job and I would recomend them to anyone who has any water damage to their home.  

Keith was wonderful! His company did a great job, and he was very helpful and knowledgeable with everything, including dealing with our home owners insurance. In a very stressful situation, he helped ease our nerves. We are grateful!

I was very pleased with the service I received.  

The guys were great.  Very happy, Thanks!

They came into my house late on a Friday evening. Pumped out the water... wiped and sterilized everything from the doorknob in, and set up enough fans to have my home hovering lazily an inch above the ground. Over the next two days they were in and out verifying anything further that needed to be tossed and that everything remaining was dry and clean. They were professional, polite, and I would use them again in a snap.

Keith was wonderful! His company did a great job, and he was very helpful and knowledgeable with everything, including dealing with our home owners insurance. In a very stressful situation, he helped ease our nerves. We are grateful!

They were great! Thanks for all the help you made it simple.

They were great! Thanks for all the help you made it simple.

Coming home the last thing I wanted to deal with was a squishy carpet and horrendous odor in our basement. I called SERVPRO of Mount Ephraim told them the situation and they said “No problem”. They were out working on my basement within hours and it was drying by the end of the day (I had a cracked sewer pipe). The work to put back my basement was done neatly and quickly. I tell all of my friends, if they have any issues, call SERVPRO of Mount Ephraim/Bellmawr.

Wanted to drop you a quick note thanking you guys for helping us out during our time of need. After coming home from work and finding our finished basement wet from a broken sump pump line we were not sure what to do and was not how I wanted to start my evening. You were just as advertised efficient, effective, thorough and great to work with. Thanks for getting our home back for us.

ER

Called them early on a Sunday morning to restore my flooded basement and spoke with them immediately and they were there in a couple of hours. They were very professional in getting my basement restored and basically the mantra was **do everything and anything that was needed to restore my home**. I really appreciated this as I had just returned from a 16-hour international flight to find this mess but all was restored quickly and efficiently. Thanks again!